Emergency Responder Communication Skills Handbook : How Your Words and Actions Affect People in Medical Distress
(eBook)

English

"Clear communication enhances safety for both the victim and the responder As a professional responding to a medical emergency, your ability to appropriately communicate with a casualty is as vital as your skill in rendering aid. Your words, your actions, and the surrounding environment can crucially influence the victim and the outcome. Your experience has taught you that stress can disrupt clear thinking, scramble short-term memory, and effectively sabotage interpersonal communication.Skills described in this book will apply in many emergencies. You will probably find them less useful for people disoriented by drugs. As always, use your own judgement.If you are responsible for the care and welfare of others in any aspect of your work, these concepts and techniques are for you.Although this book is written for police officers, paramedics, and firefighters, it can also be valuable for rescue workers.Due to the importance of communication skills, more and more medical schools have, over the past decade, added this subject to their curricula.These innovative techniques are learnable. This book is meant to complement and enhance the hard skills you use daily on the job."--,Provided by publisher.