The undeniable truth is that every business drifts toward mediocrity and oblivion. . .e.g., Kodak, Western Electric, Western Union, ITT, Polaroid. And almost every government organization becomes bloated and self-serving. Beyond Buzzwords explains to corporate and government leaders why mediocrity happens and what needs to be done to avoid it. The Book is philosophical, tutorial, and practical. Its recommended solutions have been used successfully...

There are no shortcuts to achieving excellence in leadership. Seasoned project managers know that the qualities that bring about successful business results come from experience and daily practice. They also know that measurable improvements can come from simple, positive changes in how people work, interact, and grow together to create meaningful relationships. 9 Habits of Project Leaders is about transforming a good project manager into a great...

Studies consistently show that poor communication costs companies hundreds of thousands of dollars each year. Most companies recognize this and want to plug that cash leak, which means that if we can be great communicators, we can be highly valuable in the marketplace. As strategic business partners, human resource (HR) professionals interact with executives, line managers, rank-and-file employees, and outside stakeholders. With this increased visibility...

Evaluating the complete employment relationship in reverse--from departure through hire- From Hello to Goodbye is the HR professional's complete guide to understanding the various ways business relationships end, managing disability and leave issues, properly classifying workers, maintaining an inclusive workplace, increasing retention, and avoiding litigation. Updated to reflect new research and best practices in addition to recent legal and regulatory...

"Both a strategy and an implementation road map of a new brand of diversity, this book focuses on developing a workplace culture that is inclusive of all employee populations and making an organization globally prepared. It seeks to fix stagnating "domestic" diversity and to revise current diversity programs through a strong infusion of cross-cultural perspective with intercultural business competencies training. This practical guide helps Human Resources...

"Executives are beginning to realize that the most effective way to fight the recession or to conquer competitive challenges is not to retreat, but to optimize every asset under management-especially an organization's human resources. This groundbreaking book argues against historical assumptions regarding managing talent and how human capital should be perceived. Introducing three factors-Alignment, Capabilities, and Engagement (ACE)-this guide demonstrates...

"Evaluating an entire employment relationship in reverse-from departure through hire-this unique manual informs and guides HR professionals and managers in establishing and developing a good rapport with employees. Highlighting the various ways in which a business relationship can end, this valuable reference provides proactive and practical tips as well as real-life examples and case studies that will aid HR professionals increase retention and help...

HR professionals are responsible in large part for nurturing the culture of organizations. As the profession continues its shift to more strategic work, this challenge becomes even more critical. Working at the epicenter of our organizations, HR has the opportunity--and duty--to shape the components essential to effective execution in building a culture success...a culture of innovation. Using this as the foundation, this book, written for HR professionals,...

The ultimate practical guide to MBSR-with more than 115,000 copies sold-is now available in a fully revised and updated second edition. Stress and pain are nearly unavoidable in our daily lives; they are part of the human condition. This stress can often leave us feeling irritable, tense, overwhelmed, and burned-out. The key to maintaining balance is responding to stress not with frustration and self-criticism, but with mindful, nonjudgmental awareness...

"From the award-winning developers of Factory Physics--a leadership guide for breakthrough productivity In the past, executive management of operations has typically involved a hodgepodge of copycat initiatives, mathematics, and software--and hoping for the best. Factory Physics for Managers provides a fundamental science in a practical framework that will immediately improve executives' and managers' intuition, provide a clearer view of their company...